Contact Information

Larry & Tere Pistole
Cool Arbour Antiques
P.O. Box 175
St. Stephens Church, Virginia 23148

Phone
(804) 769-0092

Business Hours
Monday - Friday 9:00 a.m. to 8:00 p.m.

Email
General Information
flytiger@bealenet.com
Sales
flytiger@bealenet.com

Terms of Sale
We hope for payments to arrive in no more than 10 days. However we are glad to do lay-aways on most items if that helps out. We usually ask for 1/3 down, 1/3 in 30 days and 1/3 in 60 days.
Order Information
To order an item, please click on the button "order me" under the description. If you have questions about an item you may click on the button "request information" and ask questions and we will reply usually the same day. We will try to answer our emails at least once or twice a day and usually more often than that. Shipping will be added based on your location. We offer the choices of Priority and First Class Mail if there is much difference in the costs and insurance is optional. If you are a VA resident subject to tax we’ll add that in also. We will email all customers with a total due which will include shipping. The first email you get will basically be a confirmation that you have ordered an item or items. Please wait for a email from us with shipping charges added before making payment. Note to International Buyers: We will need to apply a customs form to all packages shipped out of the USA and this form will indicate your purchase is merchandise, not gift. Sorry.
Payment Information
Checks and Money Orders in US Dollars and PayPal and BidPay accepted. PayPal orders returned are subject to the deduction of the PayPal fees. Note to International Buyers: We will need to apply a customs form to all packages shipped out of the USA and this form will indicate your purchase is merchandise, not gift. We are not supposed to sell something then mark it as a gift and we will not do that. We hope you understand! Thanks!
Warranty Information
All items are 100% GUARANTEED. If for any reason you are unhappy with the item just return it UNALTERED within 3 days for a refund minus shipping charges. Orders placed using PayPal will loose the PayPal fee if returned.
Shipping Information
Shipping charges vary depending on size and weight of an item(s). We use Priority Mail or First Class Mail with insurance being optional in either case within the USA and ask that International buyers email us for shipping information to their destination. Your item will be marked as merchandise on the custom’s form if shipped out of the USA. We cannot mark it as a gift. Sorry.
Privacy Policy (click here)

                


All photographs are property of Larry and Tere Pistole.
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